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Mock Call with a Verbally Abusive Customer (with Explanation)
Mock Call with a Verbally Abusive Customer (SHORT VERSION)
Irate Customer Mock Call Uninterrupted Version
How to Handle Irate Customers in a Call Center (WITH SCRIPTS)
Mock Call Center Call From An Abusive Customer
How to Empathize in Call Center Customer Service | Scripts, Mock Calls
6 BEST WAYS To Handle Angry Customers
Handling Customer Complaints: Defusing Frustration
Irate customer: 7 tips How to Handle Angry and Abusive Customer Calls
57 Phrases to De-escalate Any Angry Customer
6 Verbal Tricks To Make An Aggressive Person Sorry
How To Torture Telemarketers With One Word
